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“Can you draw it please?” — Customer prototyping as requirements gathering

THIS IS A SUPERPOWER TO GET INFORMATION FROM A BRAIN INTO YOUR BRAIN

Next time you are getting requirements from your customer, ask them to draw it. Say to them — “What do you think the screen looks like?”, get them to draw it. Their mental model placed on a piece of paper for you to interpret.

You can choose when you want to do this, but it works very well at the tail end of a day of workshops.

  1. Split the room into pairs.

ANYONE CAN DRAW

This can be used for any new system or service you are designing. It’s a powerful method to get thoughts out of people’s heads and into yours.

Design, Digital, Analytics, Cloud. https://www.linkedin.com/in/dawidnaude/

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