We can finally deliver the promise of improving customer service.AI in call centres, customer service, back officeDec 22, 2023Dec 22, 2023
Prepare for underwhelm in corporate ai productivityWe’re lucky the spider chose Peter Parker.Dec 3, 2023Dec 3, 2023
Why technology business cases are so awfully tricky“What are the typical productivity benefits companies get from rolling out this system?” This is a question I receive at least every month.Apr 14, 2023Apr 14, 2023
Published inDawid’s BlogThe hidden taxes of projects, and some ideas of how to address themThe hidden taxes on peoples time that projects might be obliviously paying.Apr 11, 2023Apr 11, 2023
Published inDawid’s Blog2023 advice to new gradsI’m a bit late this year, but each year typically I write a LinkedIn post of advice for new grads, then update it each year. This year I…Apr 9, 2023Apr 9, 2023
Published inDawid’s BlogBrazilian Jiu-Jitsu, a bit over a year later… A battle of the egoBrazilian Jiu-Jitsu, or more commonly known as BJJ, is a recently popular grappling martial art with a trove of celebrities like Russell…Mar 2, 20233Mar 2, 20233
Published inDawid’s BlogSkin in the gameWhat is ‘Skin in the game’? It means that you have personal consequences for risk you create. It’s being held to account for the execution…Dec 20, 2022Dec 20, 2022
There has to be healthy tension on your projectIf there aren’t tough decisions being made on a regular basis where people feel some discomfort, it’s probable that at some point things…Jul 3, 2022Jul 3, 2022
Published inDawid’s BlogOne thing at a time, deep focus, creativityIt’s advice we all know, doing things one at a time is the path to focus, mindfulness, productivity, creativity and fulfilment. It also…Jun 25, 20221Jun 25, 20221
